A: As an Idapted Instructor, you will be guiding students through a series of exercises helping them practice their spoken English. Equipped with our proprietary language learning platform tools and training, you would use your native language skills to help students improve their English. A single training session for a student is called an “interaction” and a complete lesson consists of completing an interaction and the feedback associated with that interaction.

A: Idapted is not a telemarketing company. All the students you will be serving are language learners who want to improve their language skills and are enthusiastic about the opportunity to be taught by Idapted’s EQEnglish instructors.

A: All the students you will be talking to will be young professionals, college students or even high school students who need to improve their oral English skills.

A: Prior teaching experience is a plus. However, our platform and training program is designed to equip native speakers with the necessary skills to be effective Instructors without any prior background in education.

A: No. Communication between the Instructor and student will be exclusively in English. Our students already have a working knowledge of English as taught in general education institutions.

A: There are several topics defined for students to choose. As soon as the session starts a screen with the chosen topic appears letting the Trainer know who the student is and what they are going to be talking about.

A: Our students have a variety of motivations for studying English, but the vast majority have the goal of someday studying, living or working abroad, in countries like the USA, England, Australia and Canada.

A: Instructors are not given a “script,” however there are prompts for each course which provide guidance and serve as the Instructor’s “lesson plan”. The degree to which Instructors are required to adhere to the prompts varies from course to course.

A: Our application allows you to give the student written feedback during the course of the interaction. You will give the student corrections to their grammar, vocabulary, pronunciation, fluency and other helpful feedback. The student can see all of your feedback after the interaction.

A: As an Independent Contractor, you can work as many or as few hours as your schedule allows as long as the platform is open. Instructors who are more active on the platform will be considered for advancement more quickly than Instructors who only work occasionally.

A: Scheduling time is strictly up to each Instructor. Instructors can provide services as little or as often as their lifestyle allows. The only minimum interaction requirement for Idapted Instructors is that at least one interaction is provided within a 30 day time period otherwise the account will be deactivated. We also ask that if an Instructor plans to be absent for a week or more, he or she should notify their Supervisor.

A: The number of sessions that an Instructor takes will vary based on a variety of factors. Instructors who "commit" to being available during peak hours of customer demand (early mornings and late night weekends) will have a much better opportunity to receive additional calls. Additionally, Idapted has a proprietary interaction routing system which routes calls based on, but not limited to, an Instructor’s past performance and schedule adherence.

A: Interaction volumes vary based on the needs of our students however mornings and evenings tend to be the busiest.

A: You will be able to start work immediately upon successfully completing the certification process and completing the final audition (a mock lesson with a student); upon passing the final audition you will be allowed to begin training students. All you need to do is log into the Instructor portal with your name and password and commit to shifts using the online schedule.

There are three different steps to the recruitment process:

1. APPLICATION

The application process is a very important step – it helps us determine your interest in starting your own business and is mandatory to begin certification. To apply please visit our “Become an Instructor” section on our website at www.idapted.com.

Before you begin your application, it is important to have a valid e-mail account set up.

After you have fully completed the online application, successful candidates will be asked for a telephone interview. Due to the high volume of applications that we receive, only successful candidates will be contacted. Please be reminded you need to fully complete the application including the voice audition before your application will be reviewed. Successful candidates will be contacted for an interview over email. There is no need to e-mail your resume to Idapted at any time.

2. CERTIFICATION

Only candidates who are accepted from the interview will be able to begin certification, confirmation of such status will be sent by email. Please look out for this email as your Instructor Portal user name and password will be included.

The certification modules will be shown as soon as you enter the Instructor Portal. There are 6 different modules and all of them need to be completed in order to be certified, you will have 7 days to complete your certification.

After completing all six modules, you will need to complete a qualifying interaction. The qualifying interaction is intended to give you a chance to put what you have learned in Certification to use with a live non-native speaker before taking shifts. You are expected to treat your qualifying interaction as you would an actual student interaction and give the student feedback and corrections. After your qualifying interaction you will be given feedback and, if necessary, the opportunity to complete another qualifying interaction before committing to shifts. If your qualifying interaction is satisfactory, you can begin work right away.

3. START WORK

After successfully completing the certification process you will be ready to start to work. You only need to log into the Instructor portal schedule and sign in for available shifts.

A: All applications are to be completed online at www.idapted.com. If you would like to apply, please go to the website, click on "Become an Instructor", then follow the instructions on the screen. Once the basic information is provided, you will be asked to fill out a questionnaire to determine your fit with the company and the position offered. We will also test for your level of reading comprehension through a voice audition.

A: In order to become an Instructor at Idapted you must submit an on line application at www.idapted.com. Candidates must go over all the screens including the voice audition in order to complete the application successfully.

Only candidates 18 years of age or older who accept our Privacy Policy and the information verification can complete the application.

A: If you forget your password before completing your on line application please use the link provided for this reason and enter your email address a new password will be sent to you automatically.

A: A confirmation email will be sent to all candidates who complete the on line application successfully.

A: All successful applicants will be contacted by the e-mail they provide through our application process. We also request your phone number and your home address but the primary means of communication is through e-mail. If you need to update your e mail information, please send an e-mail titled 'Instructor Applicant: Change of e-mail' to Instructors@idapted.com. Due to the high volume of applicants, we are not able to respond to all applications.

A: No, there is no fee

A: You must be 18 years of age or older to be considered by Idapted.

A: We pride ourselves by the highest standards of work ethics and performance. A successful Idapted Instructor

• Is comfortable in dealing with foreign cultures
• Always has a positive and optimistic attitude
• Is a good listener, patient and willing to help
• Is tolerant and welcoming to different view points
• Values the freedom and flexibility that working from home allows
• Is highly professional and has high standards of ethics
• Enjoys working with people and learning from others
• Feels comfortable giving constructive and receiving criticism
• Has a good working knowledge of English grammar and a strong vocabulary

A: No, Idapted allows candidates from only the contiguous 48 states to apply. This is due to time zone issues. If you keep particularly unusual hours you may contact us.

A: No, Idapted currently only accepts candidates from the United States.

A: All of your training will be done online using the same technology that Idapted students use to student their English lessons. At the end of each Training Module you will be required to take a test and receive a score of at least 80% in order to continue.

A: The certification process can take from one day to seven days depending on your availability.

A: No, after you have passed the initial screening we will train you for free.

A: No, you can complete all training from the comfort of your home.

A: This is the first screen you will see upon entering the Instructor portal if you are not yet certified. This menu contains all the information regarding certification: training modules, completed tests and incomplete tests.

A: The certification training materials are available to both candidates and qualified Instructors. All the information is posted under the “Training” and can be viewed as many times as needed.

A: Yes, you will need to take a test after reviewing each of the certification modules.

A: There is no time limit for each test. You can take them at your own pace; however, the entire certification process must be completed within seven days from the time your application is approved.

A: Instructors must get at least 80% of questions correct in each module, any score below this percentage will not meet Idapted’s quality requirements.

You have two chances to get an acceptable grade on every module, if both opportunities are taken without success the candidate will not be able to continue with the certification process and will not be able to become an Idapted Instructor.

A: There are two chances to get a minimum grade of 80% on every module; if both opportunities are taken without success the candidate should contact Idapted at Instructors@idapted.com.

A: No. we do sometimes have candidates who find that they are not able to successfully complete the certification process.

A: You can fail certification for any of the following reasons:

• Not completing the certification process on time (7 days)
• If you fail to pass a test after two attempts
• If the certification interaction is not taken or if you are not successful
• If any of the information given is not accurate

A: You should email Instructors@idapted.com giving reasons for why you were unable to successfully complete the certification process. Depending on the circumstances you may be allowed to redo certification.

A: The final module of the certification process consists of a real live interaction with a student.

This interaction will need to be scheduled by candidates, please take a close look at the message given when entering the module. A confirmation for the interaction will be sent by email.

A: When certification is completed successfully you will receive an email confirming your status. As soon as you get this email you are ready to start work, you only need to log into the Instructor portal with your name and password and take a look at the schedule.

A: Support will be found under the Help link. All candidates and Instructors will be able to get support either from the FAQ’s, chat or by email.

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SUPPORT